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We reserve the right to refuse service if our policy is not followed.

 

NO REFUND ON ANY PAYMENTS unless a mistake was made on the service provider’s behalf.

 

All clients requesting any of the listed services must be 18 years and older. 

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Payment Methods:

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We accept credit cards, debit cards, exact cash, Cash App, and Apple Pay.

Please note there is a surcharge on all credit card transactions, and the debit or credit card must be present at the time

of service. 

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Recommendations:

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*Do not shave or trim hair prior to scheduled appointment or services will not be performed. credit 

* At least 2 to 3 weeks or more of hair growth

*Arrive to appointment 5 minutes early

*Tylenol or pain medication of your choice can be taken 30 minutes before scheduled appointment. 

 

Scheduling Policy:

 

Returning clients- If you have exceeded the 6-week Brazilian maintenance limit, please book for a Brazilian. You will be

charged accordingly if you do not book correctly.

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There will be no changing services in the room or adding additional services while being serviced. Be sure to add all

services wanted during the booking process. Also, read booking process thoroughly because you will only receive the

services booked. If you have booked incorrectly there will be an additional $10 charge and if time allows, I can perform

the correct service, if not you will have to reschedule.

 

Late Policy:

 

If you are more than 5minutes late for your scheduled appointment, an additional $10 will be charged due to being late.

After 10 minutes your appointment will be cancelled, and you will have to reschedule.

A "no show" to a scheduled appointment will result in you being charged 50% of entire service.

Client will have to schedule for a new appointment.

 

Cancellation/Rescheduling Policy:

 

Cancellation or rescheduling of services must be done within 24-hour notice of scheduled appointment. If a service is

cancelled after 24hour period, a $15 fee will be charged. 

If a client reschedules an appointment after 24-hour period, a $15 fee will be charged. 

 

Extra Guests/Children Policy:

 

For safety reasons and insurance requirements no kids or extra guests allowed. If you bring any extra people and/or kids

with you not receiving a service, you will be asked to reschedule your appointment for another day/time. 

 

Weather/Emergency Policy:

 

In the event of inclement weather, tragedy for the service provider, or world disaster (such as government shut down) 

any payments made are still nonrefundable and packages are nonrefundable. All appointments will be

rescheduled accordingly.

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Chargeback/Dispute Policy:

 

There is a $35 chargeback fee. If you decide to try to obtain a refund by disputing with your bank, I'd Wax That Studios

has partnered with our payment processor for Chargeback Protection. This allows businesses with a No Refund Policy as

stated above to be protected. Details regarding our policy will be provided to your bank on our behalf and you will be

responsible for the cost of the original charge plus $35.

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Shipping, Refunds & Returns Policy for Products:

 

Strict no refund or return policy. Once order has been placed, any changes need to be done within 24 hours of your

purchase. That includes changes to the shipping address as well. If your order is lost or stolen, Id Wax That Studios is not

responsible for your missing items. Once items have been shipped and tracking number provided, we are no longer

responsible or liable for your order. Processing for orders is 3-5 business days. You should expect your items to then be

shipped within 7-10 business days. Please note this an estimate time frame that allows us to get your order to you as

diligently as possible. You will receive an email with your tracking number within those days. Remember products are

100% natural and handmade.

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Disclaimer:

 

I’d Wax That Studios takes no responsibility or liability for any consequences resulting directly or indirectly from the use

of our products and/or services provided. Agreeing to the terms and conditions upon booking an appointment, you are legally bonded, and it will be assumed that you have read all terms and conditions prior.

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Products and statements have not been approved by the Food and Drug Administration-FDA. The content on website is not intended to substitute for professional medical advice or treatment. Always seek advice of a health provider with any questions regarding a medical condition. Always test the products on a small area to check for sensitivity or allergic reaction. Don’t use any new products on irritated skin and discontinue any product that causes any scaling, itching, burning, redness, blisters or any other similar reaction. I’d Wax That takes no responsibility or liability for any consequences resulting directly or indirectly from the use of our products.

 

Thank you in advance and we appreciate your business.